FAQ's

Frequently Asked Questions

Our commitment to providing compassionate, high-quality care and our dedication to continuous improvement have set us apart. With a team of experienced veterinarians and a focus on personalized care, we strive to exceed expectations in every aspect of pet health and well-being. Our reputation is built on our track record of successful treatments, customer satisfaction, and a genuine passion for helping animals.

We offer a comprehensive range of services including wellness check-ups, vaccinations, grooming, dental care, nutritional consultations, and much more. Additionally, we provide emergency services, diagnostic and surgical services as well. animal rescues, and adoption support. Our goal is to ensure that every pet receives the best possible care in a supportive and nurturing environment.

At Masqati Veterinary Care, we understand that managing the cost of your pet’s health care is important. We are committed to making high-quality veterinary care both accessible and affordable for all pet owners. To help manage costs, we provide transparent pricing and offer multiple payment options. We also strongly believe in the value of preventive care—investing in regular check-ups and preventive treatments can help you avoid more costly issues in the future. To support this, we offer wellness packages and discounts for routine services, helping to keep your pet healthy and reduce future expenses. For those with pet insurance, we accept most insurance plans and can assist with the necessary documentation to facilitate reimbursement for covered services. Our goal is to deliver the best care for your pet while working within your budget. If you have any concerns about costs, please don’t hesitate to discuss them with us—we’re here to help you find the best solution for your pet’s healthcare needs. 

Still Have A Question?

If you have any other questions or need further assistance, don’t hesitate to reach out to us. Our team is here to provide you with the information and support you need to ensure the best care for your pet.

Your pet's health is our top priority

We recommend bringing puppies and kittens in regularly until they’ve completed all vaccinations and deworming. After that, annual health checks are usually sufficient. However, older pets or those with chronic conditions may need more frequent visits. Our experienced veterinarians can provide personalized recommendations tailored to your pet’s specific needs at affordable prices. Please book a consultation for customized advice.

Yes, we provide emergency care for all pets based on the availability of our doctors during clinic hours. We are actively working to expand our hospital to offer 24/7 care and hope to achieve this soon.

At MVCH we offer a range of services including Routine check-ups and wellness exams, Vaccination, Deworming and parasite control, Diagnostic services, Surgical procedures, Emergency care, Dental care, Pharmacy with home delivery Nutritional counseling, Behavioral counseling, Grooming, Boarding and daycare, At home care and much more.

While our primary patients are typically dogs and cats, our dedicated veterinarians are also trained in the care and treatment of avians and exotic animals, including rabbits, hamsters, guinea pigs, turtles, and more. 

While we accept walk-ins, we highly recommend scheduling an appointment to ensure prompt service and avoid long wait times.

For emergencies outside our regular hours, please contact the nearest 24/7 emergency veterinary clinic.

We are located at 5-103/SE/1, Old Mumbai Highway, Opp. Malaka Cheruvu, Raidurg, Hyderabad, Telangana 500008. There is ample parking available right in front of the hospital.

Please bring your pet’s entire medical records and any current medications that your pet may be taking. If you have any previous health history, that would be helpful as well.

Yes, we offer spaying and neutering services for both cats and dogs. Please contact us to schedule a consultation with our surgeons and discuss the procedure in detail.

Costs vary depending on the type of visit and services provided. Our doctor’s consultation fee is 400/- per pet. Furthermore, we can give you an estimate when you schedule your appointment. Please note that additional tests or treatments incur extra charges.

Yes, we provide compassionate end-of-life care and euthanasia services. We can discuss options and make arrangements to ensure a peaceful and respectful experience.

Yes, we can provide health certificates for both domestic and international travel. Please schedule an appointment well in advance of your trip to allow time for necessary exams and documentation.

You can access your pet’s medical records through our secure online portal or by contacting our office to request a copy. We can provide records via email, WhatsApp, or in person.

Yes, we offer telemedicine services for certain consultations. Please contact us to find out if your pet’s condition qualifies for a virtual visit.